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1. Payment:
Q1. Is My Payment to mbtshoesclearance-online.co.uk Secure?
A1. All Payments are done online through the 100% secured credit card paying ways. Discountreebok.com will never get your credit card number and you never have to worry about your credit card info gets stolen or sold to other party online because "https" protects the sensitive information on its online secure servers.
Q2. Why is my credit card being declined?
A2. There are several reasons to this occasion:
1. Your information may be entered incorrectly.
2. Your bank may have an older billing address on file.
3. You may have forgotten to enter the 3 digit card code.
4. You may be over your daily limit.
5. Your bank may have disabled internet transactions.
6. Our payment processor may have difficulties.
Q3. What currency can I use to make payment for my orders?
A3. The currency option available to create your order are USD, EURO, GBP,CAD and AUD.
Customers are encouraged to make payment in USD for other currency will be conversed to USD then we can get from the bank.
2. Shipping:
Q1. How much is shipping cost?
A1. All the orders are FREE SHIPPING.  Always the more you buy, the more discounts you will get. For wholesaling prices (at least 8 items), please contact us with emails.
Q2. Can you ship to my country?
A2. Discountreebok.com ships to almost all of the countries worldwide. There may have some destination areas which have limited courier service coverage and in case of this, we will usually inform the customer as soon as possible via email. Please ensure that you filled the correct shipping and email address in your registered account.
Q3. How long can I take my package?
A3. Airmail shipment may take 5-10 days to reach your destination country. But situation may varies for each country as in some country destinations it can be reliably delivered within 1 week and some even take 2-4 weeks, it depends on the efficiency of your local postal service.
3. Others:
Q1. Where do I input coupon codes?
A1. When browsing your shopping cart there will be a Coupon Code box section. Submit your promotion code when checking out.
Q2. When can I expect a reply email?
A2. Our normal time for replying email is within 24 hours. Make sure that you enter one correct email address when you are registering on our website and remember your login password which is important to login or you have to register another one. The other point is that you may have to check your spam filters or spam inbox to ensure that you do not miss emails from us.